Effective date: October 1, 2026
Thrive Therapy Scottsdale LLC, (“Thrive,” “we,” “us,” or “our”), respects your privacy. This policy explains how we collect, use, and share information through our website, www.thrivetherapyphx.com, online inquiries, advertising, social media, email communications, and related digital services.
This policy addresses our website and digital communications. Our use and disclosure of protected health information in connection with healthcare services is addressed in our Notice of Privacy Policies, which any patient can obtain from our office.
Where information collected through our website or communications is protected health information, applicable healthcare privacy requirements also apply. This policy does not replace our Notice of Privacy Practices or any authorization required by law.
Information you provide. Depending on how you interact with us, we may collect:
Please provide only information needed for your request. Avoid sending detailed treatment histories or other sensitive information through social media or ordinary marketing communications.
Information collected automatically. Our website and technology providers may collect information such as your IP address, browser and device characteristics, approximate location derived from your IP address, referring website or advertising source, pages viewed, and interactions with website content. Cookies and similar technologies may associate activity with a browser or device.
Information from advertising and social media platforms. When you submit a lead form or contact us through an advertising or social media platform, we receive the information you submit and may receive related campaign or referral information. Those platforms also handle information under their own privacy policies.
Subject to applicable privacy requirements, we use information to:
General educational materials and marketing emails are not individualized therapy or a substitute for professional care. Individualized clinical communications are subject to our clinical privacy practices.
We may send communications to newsletter subscribers, people who inquire about our services, and existing clients, where permitted by law and consistent with applicable permissions.
These communications may include responses to inquiries, follow-up about starting services, general wellness and relationship education, newsletters, and offers for therapy, groups, workshops, courses, or other services. Frequency varies and may include weekly newsletters and additional follow-up or promotional messages.
You can stop marketing emails by using the unsubscribe link in an email or contacting us at contact@thrivetherapyphx.com. We honor requests to stop marketing emails within 10 business days.
Unsubscribing from marketing does not prevent necessary nonmarketing communications, such as responses to your requests, appointment information, billing notices, or communications about services you receive. You may contact us separately about your preferences for clinical communications.
Where use or disclosure of protected health information for marketing requires a separate authorization, this policy does not supply that authorization.
We promote our services through online advertising, including Google and Meta platforms, and through social media and email.
We use information submitted through advertising lead forms to respond and follow up about our services, subject to the email choices described above. Advertising platforms may also provide campaign reports and information about interactions with our ads.
Advertising and measurement technologies, where enabled on our website, may collect browser or device identifiers, referral information, and website interaction data to measure campaign performance. The information collected depends on the tools and settings in use.
This policy does not authorize disclosure of confidential treatment information to advertising platforms or targeting based on health information where prohibited by law or platform rules.
Interacting with a social media platform is also subject to that platform’s privacy practices. Please avoid sharing confidential health information in public comments or posts.
Cookies are small files placed on your browser or device. Similar technologies can help a website function, remember information, and measure activity.
Our website and service providers may use these technologies for:
Some cookies last only during a browsing session; others remain until they expire or are deleted. Some are set by us and others by third-party providers.
You can manage or delete cookies through your browser settings. Blocking cookies may affect website features. Browser cookie controls do not necessarily stop all information collection, including collection that does not rely on cookies.
You can also manage certain advertising preferences through the settings offered by Google, Meta, Microsoft, and other platforms you use. These settings may be specific to an account, browser, or device and do not eliminate all advertising.
We use Microsoft Clarity to understand how visitors use our website and improve the website experience. Clarity uses behavioral measurements, heatmaps, and session replay to help us understand interactions such as clicks, scrolling, and navigation.
Clarity collects website usage information through cookies and similar technologies. Microsoft may also use collected information for its own purposes, including advertising, as described in the Microsoft Privacy Statement.
Subject to applicable legal restrictions, information may be disclosed to:
We may change service providers over time. Any handling of protected health information remains subject to applicable healthcare privacy requirements.
We retain information for the purposes described in this policy, considering the nature of the information, our relationship with you, applicable recordkeeping requirements, and legitimate operational needs. Clinical records are subject to separate retention requirements.
We may retain limited information to record and honor marketing opt-out requests.
We use reasonable safeguards designed to protect information. No website, transmission method, or storage system can guarantee complete security.
You may contact us to ask about our handling of your information, request corrections, or request deletion of information we are not required or otherwise permitted to retain. We will assess requests under applicable law and may need to verify your identity.
Requests relating to clinical records and healthcare privacy rights are addressed in our Notice of Privacy Policies. Deletion requests may be limited by healthcare recordkeeping requirements and other legal obligations.
Our website and marketing are not directed to children, and we do not knowingly collect personal information from children under 13 through these channels.
If you believe a child has submitted personal information, please contact us so we can review and address it.
Our website and communications may link to third-party websites or services. Their privacy practices are governed by their own policies. Please review those policies before providing information.
We may update this policy as our practices or legal requirements change. The effective date above identifies the latest version. We will provide additional notice or obtain consent when required by law.
For questions about this policy or to submit a privacy request:
Thrive Therapy Scottsdale LLC
4545 E Shea Blvd, Suite 100
Phoenix, AZ 85028
Email: contact@thrivetherapyphx.com
Telephone: (602) 529-6557